Privacy Policy

Privacy Policy

Mitsubishi Heavy Industries Power Environmental Solutions, Ltd. (hereinafter "Mitsubishi Heavy Industries Power Environmental Solutions") recognizes that all personal information managed and used in its business activities must be handled and protected with the utmost care. Therefore, Mitsubishi Heavy Industries Power Environmental Solutions will follow the basic policy stated below.

  1. Mitsubishi Heavy Industries Power Environmental Solutions will not acquire any personal information through false or other improper means.
  2. Mitsubishi Heavy Industries Power Environmental Solutions will use personal information only to the extent and for the purposes specified, which will be announced or noticed to the persons to whom the information pertains.
  3. Mitsubishi Heavy Industries Power Environmental Solutions will endeavor to keep such personal information accurate and up-to-date.
  4. Mitsubishi Heavy Industries Power Environmental Solutions will take necessary and appropriate measures to maintain the security of such personal information.
  5. Mitsubishi Heavy Industries Power Environmental Solutions will furnish its employees and contractors handling such personal information with the necessary and appropriate guidance and supervision.
  6. Mitsubishi Heavy Industries Power Environmental Solutions will not provide personal information to any third party without the consent of the person involved.
  7. If Mitsubishi Heavy Industries Power Environmental Solutions receives an inquiry from a person about the use or content of personal information related to that person, it will provide a reasonable response.
  8. If Mitsubishi Heavy Industries Power Environmental Solutions receives any complaints regarding the handling of personal information, it will resolve such complaints in a prompt and appropriate manner.
  9. Mitsubishi Heavy Industries Power Environmental Solutions will establish rules and management systems for proper handling and protection of personal information and will thoroughly adhere to them.
  10. Mitsubishi Heavy Industries Power Environmental Solutions will engage in a strong effort to further enhance personal information protection systems by regularly reviewing and updating all rules and procedures regarding the handling of personal information, including this policy.
  11. Mitsubishi Heavy Industries Power Environmental Solutions will comply with all applicable Japanese laws and regulations regarding the handling of personal information.

October 1, 2015
Mitsubishi Heavy Industries Power Environmental Solutions, Ltd.
Shoichi Onishi, President

For information regarding the business purposes, the practical handling method of personal information by Mitsubishi Heavy Industries Power Environmental Solutions, refer to the following:

1. Use of Personal Information

Mitsubishi Heavy Industries Power Environmental Solutions will acquire and use personal information only as needed for its business performance according to its business purposes. (See the Section 6.) . The business purposes of personal information are:

  1. To make applications for transactions between Mitsubishi Heavy Industries Power Environmental Solutions and its customers and other parties concerned with its businesses; obtain confirmation regarding customers and other parties concerned; review and assess such transactions; execute and manage agreements; and conduct termination and other proceedings following termination of agreements with customers and contractors.
  2. To issue notices regarding improvement of Mitsubishi Heavy Industries Power Environmental Solutions products and services and of associated products and services, and respond to customer inquiries regarding such products and services.
  3. To respond to inquiries about the products and services provided by parties having business relations with Mitsubishi Heavy Industries Power Environmental Solutions.
  4. To allow its shareholders to perform their rights and to perform obligations to its shareholders in accordance with the Companies Act; facilitate the implementation of various policies to ensure efficient communications with its shareholders; create data under certain standards in accordance with applicable laws and regulations; and other measures to facilitate the mutual understanding between Mitsubishi Heavy Industries Power Environmental Solutions and its shareholders.
  5. To confirm applications for and participation in various exhibitions and seminars, communicate with lecturers, and report on the results of studies and events to the persons involved, and also to provide visitors with access to Mitsubishi Heavy Industries Power Environmental Solutions's facilities.
  6. To make contact with the members of any organizations in which Mitsubishi Heavy Industries Power Environmental Solutions is a member, and issue various notices from Mitsubishi Heavy Industries Power Environmental Solutions according to the purposes of activity of such organizations.
  7. To send publications issued by Mitsubishi Heavy Industries Power Environmental Solutions to persons who request them, and to distribute e-mails to the applicants for the Mitsubishi Heavy Industries Power Environmental Solutions electronic mailing service.
  8. To communicate and enter into joint contracts with various research institutes based on Mitsubishi Heavy Industries Power Environmental Solutions's R&D activities, to which the paragraph (1) above shall apply accordingly; participate in academic societies; make recommendations for prizes awarded by academic societies; and make and manage joint patent applications.
  9. To communicate with journalists and analysts in publicity activities.
  10. To receive applications for employment, communicate with and issue the notification of employment to the applicants, and other issues concerning recruitment activities.
  11. To communicate and conduct transactions with public accountants, attorneys and patent attorneys concerned with the business activities of Mitsubishi Heavy Industries Power Environmental Solutions.
  12. To communicate with the officers, directors, employees or any related persons in the subsidiaries and affiliates of Mitsubishi Heavy Industries Power Environmental Solutions in the course of performance of business activities other than those as stated above.
  13. To issue notices to Mitsubishi Heavy Industries Power Environmental Solutions's retired employees and to communicate with the families of Mitsubishi Heavy Industries Power Environmental Solutions's employees.
  14. To issue notices to supporters of Mitsubishi Heavy Industries Power Environmental Solutions's amateur baseball, marathon and rugby teams regarding activities of the respective associations.
  15. To exchange necessary information between Mitsubishi Heavy Industries Power Environmental Solutions and its cooperative, non-regular, temporary, part-time and student workers in execution of contracts with them and performance of their works.
  16. To receive personal information provided for any order-based works and to complete such works within Mitsubishi Heavy Industries Power Environmental Solutions's scope of business.
  17. To issue useful notices incidental to the above purposes of use from Mitsubishi Heavy Industries Power Environmental Solutions and its group companies.

Mitsubishi Heavy Industries Power Environmental Solutions may provide personal information to a third party with the approval of each respective individual, consign the handling of personal information, or share personal information with a Mitsubishi Heavy Industries Power Environmental Solutions group company to the extent that such personal information is required for the business purposes as stated above.

If any personal information is acquired or used for any other business purposes than those described above, a notice or announcement will be issued separately.

2. Possession of Personal Information

Mitsubishi Heavy Industries Power Environmental Solutions possesses and will possess personal information including names, addresses, telephone numbers, FAX numbers, e-mail addresses, gender, ages, memberships, departments and titles of its customers, suppliers and other related companies.

Mitsubishi Heavy Industries Power Environmental Solutions does not acquire and possess any personal information that is not required for business purposes.

3. Personal Information Management

Mitsubishi Heavy Industries Power Environmental Solutions will take necessary and appropriate measures to ensure the security of the personal information possessed by it and endeavor to maintain the contents of such personal information as accurate and up-to-date to the extent necessary for business purposes.

Personal information which is no longer necessary for business purposes will be disposed of promptly in an appropriate method.

4. Provision of Personal Information to Third Parties

Mitsubishi Heavy Industries Power Environmental Solutions will not provide the personal information of any person to any third party without such person's approval, except the following cases:

  1. the provision of the personal information will be suspended upon the individual's request and the matters stipulated for this provision in the Personal Information Protection Act are noticed or easily known to such person;
  2. the work of handling personal information is entrusted, in whole or in part, to any third party to the extent necessary for Mitsubishi Heavy Industries Power Environmental Solutions's business purposes.
    * provided, that a confidentiality agreement shall be entered into by and between Mitsubishi Heavy Industries Power Environmental Solutions and such entrusted company and that Mitsubishi Heavy Industries Power Environmental Solutions will provide necessary and appropriate supervision of such entrusted company;
  3. that Mitsubishi Heavy Industries Power Environmental Solutions will disclose the personal information of any specific person with any of its group companies to the extent necessary for business purposes.
    * provided that such disclosure, the nature of the disclosed personal information, the purposes of such disclosure, the name of the responsible party for the management of such personal information shall be noticed or easily known to the person whose personal information has been disclosed; and
  4. such disclosure of personal information to any third party is otherwise authorized under any applicable law or regulation.

5. Contact for Personal Information

For information regarding the specific business purposes, the disclosure, correction and suspension of use of the contents of personal information (hereinafter "inquiries about personal information") , contact the respective departments of Mitsubishi Heavy Industries Power Environmental Solutions to which such personal information was provided. (To make inquiries about personal information, it is necessary to submit a completed request form including a valid form of identification. Request forms will be sent from Mitsubishi Heavy Industries Power Environmental Solutions on request.)

In the event the department to which the personal information was provided is unknown, or for any inquiry for general information on the process of handling personal information, contact:

Personal Information Advice Office
Mitsubishi Heavy Industries Power Environmental Solutions, Ltd. Head Office
NISSEKI YOKOHAMA Bldg. 1-8, Sakuragicho 1-Chome Naka-Ku, Yokohama 231-0062, Japan

6. Object

  1. Design, Production, Installation, Sale, Repair, Maintenance of Prevention of air pollution, Disposal of waste, Solvent Recovery, Water treatment systems, Cellulosic biomass utilized technologies and facilities, Other Pollution Prevention and Environmental Improvement Device.

How to Handle Personal Information on the Website


(1) Security in obtaining personal information

In obtaining the personal information of an Mitsubishi Heavy Industries Power Environmental Solutions customer from the Website, Mitsubishi Heavy Industries Power Environmental Solutions uses the Secure Socket Layer (SSL) and other encrypting means to protect the personal information inputted through a communications link. The SSL is a general technology used for security of communications on Webnet, which can encrypt the input data before it is transmitted to Internet and prevent the input data from being intercepted or tapped. If you use any browser that is not compatible with the SSL, you could not access to this page from the intranet of your company due to the settings of Firewall or any other software.

(2) Collection of Browsing History

The Website may use the technology such as access logs or Cookie to acquire your browsing history for your more convenience of use of the Website. The collected historical information is used only for the purposes of higher convenience of use, monitoring the use conditions of the Website and statistic use such as sum-up and analysis for service planning and better service.
Access logs include records of user IP addresses and part of the operating environment, but they cannot identify users.
You can reject to receive Cookie or indicate a warning when you receive Cookie by setting the browser accordingly. If you reject to receive Cookie, you can use the Mitsubishi Heavy Industries Power Environmental Solutions Website, but not a part of service.

(3) Others

Mitsubishi Heavy Industries Power Environmental Solutions cannot have any responsibility for maintaining the security of your personal information on any other Website linked with the Mitsubishi Heavy Industries Power Environmental Solutions Website. If you have any query or inquiry regarding the handling of personal information, make direct access to each relevant Website.