MHI and MHPS Launch New Organizational Structures To Develop Energy Service Solutions for Changing Market

Tokyo, December 8, 2017-Mitsubishi Heavy Industries, Ltd. (MHI) and Mitsubishi Hitachi Power Systems, Ltd. (MHPS) will establish new organizational structures in a move to strengthen their capabilities in energy-related business solutions, effective January 1, 2018. Utilizing MHI Group's most advanced proprietary technology in task analysis and energy services, the two companies aim to go beyond product supply and deliver comprehensive solutions and support to customers.

MHI and MHPS will establish a Power & Energy Solution Business (PESB) Division and Headquarters respectively. The two new organizational structures will work closely together to develop solutions that respond to major changes in the energy sector, such as environmental issues and deregulation of the power industry. The two companies will gather and meticulously analyze information on the issues and needs of the customer. They will then use this to build an enhanced portfolio of solutions, incorporating not only technologies and products, but also services such as operations, maintenance and financing.

Solutions will be devised that make full use of AI and IoT(Note1) technologies, incorporating the deep expertise of the MHI Group. For example, MHI's “ENERGY CLOUD®”, is a proprietary energy solution service that is able to accurately predict and detect customers' energy usage and equipment operating status with outstanding precision. “MHPS-TOMONI®”(Note2) is MHPS's digital solution service that enables more advanced and streamlined operations of thermal power plants, through close communication with the customer. The MHI Group has the advantage of making more realizable and practical proposals by utilizing know-how of manufacturing and abundant knowledge of energy equipment.

The new organization has adopted a new solution service process known as “CAP-D”. “C” stands for “communication” with the customer and the market. “A” stands for “analysis” in order to provide optimal solutions. “P” stands for “product”, and finding the exact products and technologies to resolve the customer's needs. Finally, “D” stands for “delivery of service”, and the provision of compound services. Going forward, the MHI Group will apply this to its energy business to provide new value both to customers and to social infrastructure as a whole.

• 1AI: artificial intelligence, IoT: Internet of Things.
• 2“MHPS-TOMONI®” is the new name of an upgraded version, launched in March, of a previously offered digital solution service, whose scope has included joint menu development together with domestic and overseas power providers and provision of solutions to power plants. Under MHPS's new PESB Headquarters, all services from menu development to solution provision will be handled integrally, and solution provision capability itself will be further enhanced.

• Activities & New Service Process“CAP-D”（347KB）

[Reference]
Mitsubishi Hitachi Power Systems “MHPS-TOMONI” Unlocks the Advantages of Digital Power Plants by Leveraging Customer Collaboration
-- MHPS-TOMONI: Working Together to Power a Brighter Future --
http://www.mhps.com/news/20170309.html